Privacy Policy
Last updated: January 2024
Introduction
DNA Consultancy Solutions Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or consultation request
- Subscribe to our newsletter or insights
- Engage our services
- Communicate with us via email or phone
This information may include:
- Name and contact details (email, phone number)
- Company name and role
- Project requirements and business information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you information about our services, insights, and updates (with your consent)
- Improve our website and services
- Analyze usage patterns and optimize user experience
- Comply with legal obligations
Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context:
- Consent: You have given us explicit permission to process your information
- Contract: Processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: Processing is in our legitimate business interests and does not override your rights
- Legal Obligation: Processing is required by law
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who assist us in operating our website and delivering services (e.g., hosting providers, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights (GDPR)
If you are a resident of the EEA, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Data Portability: Request transfer of your data to another service provider
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at privacy@dna-consultancysolutions.co.uk
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@dna-consultancysolutions.co.uk
- Phone: +44 (0) 208 0584402
- Address: Kemp House, 128 City Road, London, EC1V 2NX
Supervisory Authority
If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.